How can we help?
The quick answers are below. If yours isn’t, email us. We reply within 2 days.
I bought Pro. How do I get it on my new phone?
Pro follows the Google account you bought it with. On the new phone, use that account in Google Play, open Sixth Man, and go to Team › See what Pro adds › Restore purchases.
How do I move my team to a new phone?
Your team lives on your phone, so you bring it along with a backup file. On the old phone: Team › Backup and restore › Save backup file (Drive or email works). On the new phone, install Sixth Man and choose Restore from file on the same screen.
Can I get a refund?
Within 48 hours of buying, you can request one yourself from your Google Play order history. After that, email us and we’ll sort it out.
The app’s clock doesn’t match the gym clock.
Press and hold the clock on the scoreboard to set it to the gym’s time. Kids’ minutes adjust to match, so playing time stays fair.
I deleted a player, play, or game by mistake.
Go to Team › Recently deleted and tap the arrow to put it back. Things stay there for 30 days. Deleting a whole team is final.
Can my co-coach use it too?
Yes. Share any play as a file from the play’s menu, or send a backup file. Staff, coming to Pro, will put two coaches on the same team with changes showing up as they happen.
Where is my data stored?
On your phone only. Sixth Man has no accounts or servers for your team’s information. See the privacy policy for the details.
I found a bug.
Thank you. The fastest way to tell us is Team › Help and feedback in the app: it starts an email with your app version and phone model filled in, so we can reproduce it.
Still stuck?
Email support@centristudios.com. A person reads every message.